Privacy Policy for Santiago Clothing

Welcome to Santiago Clothing, and thank you for trusting us with your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

Personal Information We Collect

When you use our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: Includes web browser details, IP address, time zone, cookies, and information about the pages or products you view, referral sources, and website interactions.
• Order Information: Includes your name, billing and shipping addresses, payment details, email address, and phone number when you make or attempt to make a purchase.

We collect this information using technologies like cookies, log files, web beacons, tags, and pixels. For the purposes of this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

Minors

Our services are designed for individuals aged 13 and older. We do not knowingly collect personal information from children.

How We Use Your Personal Information

We use the information we collect for the following purposes:

1. Order Fulfillment: To process payments, arrange shipments, issue invoices, and send order confirmations.
2. Customer Communication: To keep you informed about your order and address any inquiries.
3. Risk Management: To screen orders for potential risk or fraud.
4. Marketing: To provide you with product recommendations and advertisements based on your preferences.

Device Information is specifically used to:

• Identify and mitigate risks or fraud (e.g., using your IP address).
• Optimize our website’s performance and analyze how customers interact with it.

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use it effectively, including:

• Google Analytics: For understanding website usage patterns. Learn more about Google’s data practices here and opt out here.
• Targeted Advertising: For personalized marketing. You can opt out via the Digital Advertising Alliance.

We may also disclose your Personal Information to comply with laws, respond to valid information requests, or protect our rights.

Your Rights

You have the right to:

• Access, correct, or update your Personal Information.
• Request the deletion of your Personal Information.

To exercise these rights, contact us at support@santiagoclothing.com.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) to ensure the lawful, fair, and transparent handling of personal data for individuals in the Netherlands and across the EU.

Do Not Track

We do not modify our data collection or usage practices in response to Do Not Track signals.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: support@santiagoclothing.com

CONTACT INFORMATION:

Trade name: Santiago Clothing

Phone number: +31 97010580425

Email: support@santiagoclothing.com

Physical address: Koningsplein 4, 1017 BB Amsterdam, Netherlands